- To operate the system according to a specific time schedule in the most effective and efficient manner.

- To always seek for continual improvement in the train service availability.

- To operate the ERL and CRS system in away that there should be no train service delays greater than 15 minutes.

- To enforce Rules and Regulations consistently according to the Railway act for the safe operations of the trains.

- Always maintainn that safety and comfort of passangers as highest priority.

- To manage OCC , train and station operations.

- Ensure effective interfacing with other department and division within then company .

- To provide efficient train schedules.